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Conflict Resolution and performance management

Handle conflict resolution and performance management in the workplace.

Unfortunately, in business, things don’t always go smoothly and situations arise with your people.

That is when you need our help.

We can offer specialist HR support for reviews, appraisals, grievance hearings, capability issues and redundancy consultations.

Very few business owners want to, or know how to have difficult conversations with their employees.  But to ignore an issue will only result in one thing – more conflict.

Our team of HR specialists are experienced in dealing with such issues and having those difficult conversations.

We are determined to do right by our clients and to stand up for them and fight their corner when required and we’re not afraid of difficult or challenging situations.

Our role is to de-escalate the issue and resolve conflicts quickly, amicably and ideally in the best interests of both parties.

We can either assist you directly or give you the strategy to resolve the conflict in the most acceptable way.

Conflict Resolution Services

At HRCentral our team of experienced HR professionals can offer a range of services and solutions to resolve your conflict situations to help achieve the best outcome for all parties.

Speak to an expert

Proactive conflict management policies and procedures

We don’t wait for problems to occur, our best work is done to identify and avoid potential issues before they become a conflict situation.  But we can also help you establish clear policies and procedures that outline the steps to be taken when conflicts arise.

Our HR experts will develop customised conflict management protocols to ensure fair and consistent practices are observed across the organisation.

Our team are always up to date on the latest employee and HR legislation, meaning we can guide you through any procedures from grievance hearings and responses to disciplinary meetings, letters and outcomes to ensure  compliance and that all requirements are met and followed, taking the worry out of a potentially very stressful situation.

A complete record of all meetings and investigations must be made and maintained and we will manage this for you.  Also, any investigations must be independent and therefore engaging us as a third party to deal with conflict resolution can help to alleviate any potentially awkward situations post resolution.

Performance Management Services

For all performance management issues, including; capability or disciplinary investigations, disciplinary hearings, through to redundancy consultations, let our HR experts guide you.

Your employees are your most expensive assets and ensuring they are performing to the best of their abilities is key to business success. So when a member of staff isn’t performing to their potential, it can be a drain on any business.

We can help you get them back on track.

We can help you navigate any capability issues, instigate disciplinary proceedings, manage tribunals all the way through to chairing redundancy consultations, ensuring a consistent, compliant approach throughout. 

Performance evaluation systems

Our team has a wealth of experience dealing with performance management issues and can help you develop bespoke appraisal systems in line with your business requirements. 

We will also help to develop career development strategies and set targets once the appraisal system is in place to ensure your team is clear on their objectives and remains motivated to achieve them. 

We can also manage one to one conversations in between appraisals – to facilitate improved communication and feedback between all parties.

I have no hesitation in recommending Rebecca and the team at HR Central. I think the 'no retainer' model is very appealing but what makes the difference is the level of knowledge they have along with the friendly and no-nonsense delivery. The service they supply with speedy responses to questions and requests is just what you need when you have a HR issue and want it sorted.
Karen UnderwoodDirector, X-Press Legal Services
We have worked with Rebecca and her team for years and I have no hesitation in recommending HRC's Services. We are a 30+ person ESG Data-Tech business in Farnborough and whether the issue is Policies and outsourced HR, employee dramas, hybrid working changes or recruitment she's the go-to.
Rich PawlynFormer Managing Director, Emapsite.com
We engaged HR central as an expanding organisation and we could not be happier with the way they have helped us. From the start they have developed a clear path for us to follow and helped with all aspects of our HR requirements. They saved us a huge amount of time and gave us confidence that all of our processes were up to date and compliant with current employment legislation. There pricing structure is fair and offers real value. Really nice people, delivering a first class service.
Martin PriceCo-Founder, Secure Screening Services
Rebecca took the time to understand so much more about me than just the contents of my CV. She recommended a position that I probably wouldn't have applied for, the company in question interviewed me on her recommendation. The more I found out about the company I realised what a great cultural and ethical fit we were for each other, now two weeks into that job and I couldn’t be happier, I’ve slotted so well into the company and role. This is down to Rebecca knowing her stuff and both myself and my new employer trusting her. Rebecca and her team are professional, knowledgeable, caring and attentive, it’s easy to see how and why that trust is built with her. If you are an employer looking for a new recruiter, or if you are you looking for a new role I wouldn’t hesitate to recommend her.
Fiona FrostEmapsite
The HR solutions team from Boyes Turner and I have worked with Rebecca and HR Central for several years. We are very happy to recommend her to our clients who need HR support and have always had excellent feedback whenever Rebecca has been involved. She is great to work with and she really knows what she is doing and goes the extra mile to get the job done. She is very knowledgeable on all matters HR and is also very practical and has the ability to talk to people with the aim of getting problems solved if that is possible. I can definitely recommend Rebecca.
Helen GossPartner, Boyes Turner
Rebecca and her team have provided a great service and value. Quickly understanding our requirements in a difficult position, Rebecca and her team seamlessly and professionally responded with regular updates and clarity, alongside their experienced opinion to add huge value; almost as if Rebecca and her team worked within the business.
Will BarrettManaging Director, Francis Construction
We were very fortunate to have had HRCentral recommended to us. We thought our existing process was ok: Sure, it was labour intensive, sometimes took months and meant that we spoke to a lot of candidates before we the one we wanted, but in the end we'd been very pleased with almost all the hires we had made. However, moving over to HRCentral was a breath of fresh air. We now have help writing a job spec and then have little to do with the process until 2 or 3 excellent candidates are arranged for in-person interviews. We have hired for general and more esoteric roles with HRCentral and found that they have been very capable at the different styles of marketing and recruitment required for each. I happily recommend them to peers when given the chance.
Roger GoldsbroughFounder and CEO, Quantum Detectors
When it comes to HR and giving us at Hubba the confidence to hire (and hopefully not fire) an expanding workforce Rebecca and HRCentral have been paramount. Rebecca is a capable and straight talking businesswoman and has developed a great team at HRCentral. Find them has been a blessing.
Adrian DaviesDirector, Hubba
Rebecca Woolmington can be consistently relied upon to get the job done. She excels in finding ways to make difficult or complicated situations become simple and solvable. She has outstanding persuasive and pragmatic skills to help, coach and support line managers and business owners to manage their respective people responsibilities. Rebecca is an outstanding professional who would be an asset to any business seeking HR and management support and I have no hesitation in recommending her to anyone.
Alun ThomasHuman Resources Professional

Do you need help to resolve a conflict in the workplace?

Let’s chat to find the best solution for your business.
Call us for a no obligation discussion.

Tell us about your HR issue
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HR Central

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