HR Audit/legal Compliance

As an employer, you need to be legally compliant. If you want to retain your employees and ensure your customers have consistent service provision, you need to adopt best practice within the business. You may have had an HR related problem or issue, and want to ensure that you are not prone to this again. Tribunals and employee relations issues are expensive, not only in monetary terms but in time spent away from running your operational business. As a business owner or senior decision maker within the business, you perhaps ‘don’t know what you don’t know’. We can identify areas of concern and work with you to ensure you are legally compliant, and viewed by your team as a ‘good, fair employer’.

Our audits, carried out on site, will examine and evaluate your current working practice. Our audit process has identified areas for improvement in the following:

  • Recruitment process;
  • Induction;
  • HR Administration – statements of terms and conditions, handbooks;
  • Review of policies and procedures in line with current legislation and best practice;
  • Employee turnover;
  • Absenteeism;
  • Disciplinary and Grievance issues;
  • Performance Management systems and Objective setting;
  • Job descriptions and person specifications;
  • Identification of training needs;
  • Succession planning;
  • Exit interviews and analysis of output;
  • Leaving procedures.

Case Study

HR audits help you to identify areas of the business that need attention, and become the employer of choice.
01.
The Company
Medium sized web based service provider.
02.
The Problem
The company had undergone a period of growth, which in turn lead to the need for a significant increase in employees over a short period of time. The company’s incumbent HR processes were unable to support the revised resource profile, resulting in a high number of HR related issues occurring. The company did not possess the necessary knowledge of Human Resource management to identify and deliver the required enhancements to the company’s HR processes and procedures.
03.
Our Approach
HRCentral interviewed the Senior Management team to understand the HR processes that were currently in place, and what the business wanted to achieve in the short, medium and long term. We reviewed the issues they faced with their employees, including various grievances and capability issues that were taking a lot of management time to resolve.
04.
Actions
  • We identified the essential processes and policies that were required as a minimum and put these processes in place immediately to ensure legal compliance and resolve the current issues
  • Developed a detailed report highlighting the areas that were good and the areas of concern, including longer-term considerations to ensure that the business achieved its goals. The report used a traffic light system:
      1. Green to identify areas that were fit for purpose
      2. Amber indicated areas that would benefit the business if these actions took place
      3. Red highlighted areas that required immediate attention
05.
The Result
  • HR related decisions were consistently applied across the business, saving management time and reducing ambiguity when communicating with the rest of the team.
  • The HR Audit document became the list of projects and initiatives that were completed in order of importance to the business to ensure legal and best practice compliance.
  • A computerised HR system was sourced, handbooks and policies were introduced, contracts of employment were updated and rolled out, appraisal schemes were developed, and all industrial relations and capability issues were resolved.

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